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Geets Romo
Red AE error message
on Jan 20, 2010 at 6:20:17 pm

I installed the Red plug-in, the r3d shows up in the file types but when I try to import the r3d file I get an error message:
After Effects error: File cannot be opened, it may be in an unsupported format 86:1

Any ideas for a fix?

Geets


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Andy George
Re: Red AE error message
on Jan 20, 2010 at 7:07:16 pm

What version of AE are you running? It needs to be the most recent update.

-Andy


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Todd Kopriva
Re: Red AE error message
on Jan 20, 2010 at 8:09:58 pm

Be sure to read the details about RED here:
http://blogs.adobe.com/toddkopriva/2009/05/after-effects-902-update-red-r.h...

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Todd Kopriva, Adobe Systems Incorporated
putting the 'T' back in 'RTFM' : After Effects Help on the Web
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Geets Romo
Re: Red AE error message
on Jan 21, 2010 at 6:42:41 pm

Thanks everyone for the help. I am using the newest version of AE. It does look like I need to download all the updates from Adobe for AE to except the r3d files. I have not had the opportunity to try it but will post back with the results. I also found this post which verifies the need to update.

http://kb2.adobe.com/cps/407/kb407992.html


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Geets Romo
Re: Red AE error message
on Jan 22, 2010 at 5:50:37 pm

Updated and everything works great - thanks!!!


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