ADOBE AFTER EFFECTS: Forum Expressions Tutorials Creative Cloud

Unknown Exception.... unexpected failure during Application Startup?

COW Forums : Adobe After Effects

<< PREVIOUS   •   FAQ   •   VIEW ALL   •   PRINT   •   NEXT >>
Randy Burleson
Unknown Exception.... unexpected failure during Application Startup?
on Oct 27, 2009 at 5:18:19 pm

After Effects won't open today for some reason...
I get this error...
Unknown Exception.... unexpected failure during Application Startup?
I tried trashing prefs, restarting, Zapping the PRAM etc...

CS4 on MacPro OSX 10.5.8
Any ideas? Do I need to reinstall AE?


Return to posts index

Kevin Camp
Re: Unknown Exception.... unexpected failure during Application Startup?
on Oct 27, 2009 at 5:31:02 pm

try removing the entire folder that the prefs are contained in. it should be in users/[username]/library/preferences/adobe/after effects its the folder named for the version number, like '9.0'. pull the whole folder to the desktop. and restart ae.

Kevin Camp
Senior Designer
KCPQ, KMYQ & KRCW


Return to posts index

Randy Burleson
Re: Unknown Exception.... unexpected failure during Application Startup?
on Oct 27, 2009 at 5:40:44 pm

I did the OPTION + COMMAND + SHIFT on launch and that did the trick.
Which apparently does the same thing as deleting that folder.
Thanks so much for responding!


Return to posts index


Bethan Fairbairn
Re: Unknown Exception.... unexpected failure during Application Startup?
on Dec 28, 2011 at 10:52:13 pm

I have this exact same problem but i dnt have or i cant understand where this folder is that i need to delete is, is it in the program files/adobe/support files/adobe after effects cs5 when i click computer??


Return to posts index

kieran hunter
Re: Unknown Exception.... unexpected failure during Application Startup?
on May 28, 2012 at 7:15:13 pm

Signed up here as I found i always end up here after I Google a problem.

Found a fix tho, restore your fonts in 'font book' applications to the original ones and it loads up no problem.


Return to posts index

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
© 2017 CreativeCOW.net All Rights Reserved
[TOP]