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Matrox Software Codecs -> CRASH AE

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Chris Tabor
Matrox Software Codecs -> CRASH AE
on Sep 9, 2009 at 9:03:38 pm

Hello,
I am hoping someone can help with this maddening problem :)

I capture a clip (no audio) with a Matrox Digisuite LE on PC#1. I then take that clip on ANY other PC running AE CS4 with the Matrox Software Codecs installed). Clip imports correctly and all is ok, until I do a RAM preview or Render that clip. AE totally crashes (no save). No effects on timeline. No audio. Here is the kicker... Close AE, go back to PC#1 and simply 're-capture' that same clip. Open the AE project back up and voila! problem fixed! To make the troubleshooting worse, this doesn't happen on all clips. 80% of the clips are fine from the beginning. To further complicate matters, I can take that same "Corrupt" clip into AE CS3 and it works there. Not in CS4 though.
Info that might help:
-All clips are copied onto a local drive.
-All pc's are windows XP, 32bit and 64bit (no difference)
-Field interpretation makes no difference...
-Memory Cache makes no difference
-Completely different PC has no effect
-Calling MATROX makes no difference, lol
-Calling Adobe makes no difference

Thanks for the help!



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Dave LaRonde
Re: Matrox Software Codecs -> CRASH AE
on Sep 9, 2009 at 9:34:15 pm

Export the clip from the NLE in a different but lossless codec? And render in AE using that same codec?

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA


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Chris Tabor
Re: Matrox Software Codecs -> CRASH AE
on Sep 9, 2009 at 9:43:25 pm

Thanks for the speedy reply!
Both work-a-rounds work fine but so does just re-capturing the clip. I'm need to find a fix or where the problem is to begin with. I'd say there is something wrong with the clip and how it was captured, but then it works fine in CS3.


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Chris Tabor
Re: Matrox Software Codecs -> CRASH AE
on Feb 19, 2010 at 2:34:47 pm

Anyone have any thoughts?


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Jason Byfield
Re: Matrox Software Codecs -> CRASH AE
on Apr 23, 2010 at 5:07:28 pm

It could possibly be related to this post:

http://forum.matrox.com/mxo/viewtopic.php?p=10821&sid=cb742f0b5fe523433ac33...

I was having a huge stability and RAM preview problem with AE CS4 when the "mveaepreview.aex" plugin was installed without the I/O box connected. CS3 had no issues. Not saying it's a fix but try dragging that plugin somewhere else temporarily then test to see if you still have a problem with "corrupt" clips.


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