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Trouble with Videohive Volumax

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Nick Bruzek
Trouble with Videohive Volumax
on Oct 15, 2019 at 5:03:37 pm

I just got the Volumax project file, from what I can tell everything seems to be fine with it, however, when I drop my photo into it, my pictures show up cut in half. the top half is selectable, and can be resized, but doing so breaks the picture more. Not sure what I'm doing wrong.

I zipped pics of my issue, I was having problems uploading them. Thanks for any help!

13819_samplepics.7z.zip


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Cassius Marques
Re: Trouble with Videohive Volumax
on Oct 16, 2019 at 12:00:27 pm

It seems some bug with video drivers or AE itself, not related to the specific project IMO.

Try to convert that jpg to png and maybe turn off hardware acceleration on panels. If it all fails try to reset AE's preferences.

You could send an email to the creator too, maybe he already got that kind of behavior and sorted it out.

Cassius Marques
http://www.zapfilmes.com


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Nick Bruzek
Re: Trouble with Videohive Volumax
on Oct 16, 2019 at 12:29:51 pm

Actually switching to PNG seems to have done the trick! Thank you sooo much! It was hard looking for solutions on google, because just about every hair care company has a Volumax something or other... Thanks again!


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Nick Bruzek
Re: Trouble with Videohive Volumax
on Oct 16, 2019 at 12:51:37 pm

Ok, it worked for a second, then crashed, and stopped working. Back to the drawing board...


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