I bought a stock video file awhile ago for a video series I do. I found that the creator encoded it as "Photo PNG + Alpha." And when I download the file it is a .mov.
This file has been working for months now. Until I updated this morning to Creative Suite 2019 today. Adobe is interpreting the alpha channel as a solid layer. Which I can not remove or see as a layer to turn off. Now I can't use this file which is a signature look to my video series.
Things I've exahausted:
Keying the black out, but that removes the black from my video footage. Failed
Taking .mov into Photoshop and rendering it as PNG sequence. Straight Alpha channel selected. Failed
Encoding it again in Media Encoder. Failed
Please someone chime in here. I've searched for about 2 hrs online to find anyone having similar or exact situations. Again. My file has been working for months prior to installing Adobe 2019.