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After Effects Mask & Keylight issues

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Ronald Davis
After Effects Mask & Keylight issues
on Dec 29, 2016 at 4:11:17 pm



I've been having issues with my Pen tool masking, I usually draw a rectangular shape and use Keylight to remove the green screen. After a few projects the pen tool mask started making curves every time I clicked. And now the keylight drop down menu isn't clickable. I used the toolbar ( Effects
Is there a troubleshooting option? I saw something about Rotobezier being checked but it's unchecked. Any help?


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Dave LaRonde
Re: After Effects Mask & Keylight issues
on Dec 29, 2016 at 4:50:54 pm

Is this AE CC 2017? It's buggy. Really weird for a lot of people. You may be its latest victim. If so, try working in an earlier version.

Hey, that may suck, but that's life in AE-Land all too often these days.

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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Ronald Davis
Re: After Effects Mask & Keylight issues
on Dec 29, 2016 at 4:59:55 pm

This is AE CS6, the latest version. I figured it was a bug. I have another working tower that I can use. Was just wondering if there was a reset or something I could do.


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Dave LaRonde
Re: After Effects Mask & Keylight issues
on Dec 29, 2016 at 11:43:17 pm
Last Edited By Dave LaRonde on Dec 30, 2016 at 5:15:55 pm

CS6... good software, but a head-scratcher problem. If it isn't Auto Bezier, it's tough to say what it could be. Well, you could try the following shots in the dark in this order. If one doesn't work, move to the next:
  • Always have your machine on? Turn it off.
  • Purge all memory & caches.
  • Trash your AE preferences.
  • Reinstall the software.

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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Ronald Davis
Re: After Effects Mask & Keylight issues
on Jan 4, 2017 at 1:31:06 pm

I went to delete the preferences but it won't allow me to open the menu upon startup. I just deleted it and reinstalled the software, but the problem persists. Is there an easier way to delete preferences? Because I can't find it google searching. Nothing is working, I'm hoping it's not just the software. : /


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Dave LaRonde
Re: After Effects Mask & Keylight issues
on Jan 4, 2017 at 5:22:40 pm

[Ronald Davis] "I'm hoping it's not just the software. : /"

What's your OS? Perhaps it needs an update.

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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Ronald Davis
Re: After Effects Mask & Keylight issues
on Jan 4, 2017 at 5:24:43 pm

I'm using El Capitan 10.11.1

Is there a new update?


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Dave LaRonde
Re: After Effects Mask & Keylight issues
on Jan 4, 2017 at 6:25:26 pm

I don't know. I'm on Windows and I don't keep up with Mac OS updates. Can't you check?

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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Ronald Davis
Re: After Effects Mask & Keylight issues
on Jan 4, 2017 at 6:42:57 pm

What I meant to say is, are you implying that After Effects isn't working because I need to update the software?
They had to make a patch to download for AE when the MacOS upgraded. So I'm wondering, but I found an update and I'll try that.


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