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Keylight bug

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Jules Witold
Keylight bug
on Jan 6, 2015 at 8:47:06 pm

When I double click on the keylight effect and i press on the small eye dropper next to screen color and it craches and this show up: <140735129715456> <0> Unable to obtain the User 'Language' registry key at: Software\Adobe\After Effects\10.0\ Defaulting to 'en_US'.

Adobe After Effect CS5 version 10.0.0.458


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Todd Kopriva
Re: Keylight bug
on Jan 6, 2015 at 9:31:02 pm

What operating system?

I'm guessing that you're trying to use After Effects CS5 on a recent version of Mac OS on which that version of After Effects is not supported.

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Todd Kopriva, Adobe Systems Incorporated
After Effects product manager and curmudgeon
After Effects team blog
---------------------------------------------------------------------------------------------------------


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Jules Witold
Re: Keylight bug
on Jan 6, 2015 at 9:40:00 pm

Yes you are correct it is Mac os 10.10.1. is there a way to fix this?


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Todd Kopriva
Re: Keylight bug
on Jan 6, 2015 at 9:50:43 pm

Use a supported operating system for After Effects CS5 or upgrade to After Effects CS6 or later.

---------------------------------------------------------------------------------------------------------
Todd Kopriva, Adobe Systems Incorporated
After Effects product manager and curmudgeon
After Effects team blog
---------------------------------------------------------------------------------------------------------


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Jules Witold
Re: Keylight bug
on Jan 6, 2015 at 9:54:42 pm

To upgrade will i need to buy it?


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Todd Kopriva
Re: Keylight bug
on Jan 6, 2015 at 10:04:42 pm

Yes.

Or you could just not upgrade your OS to a version that isn't supported by the applications that you have and use.

---------------------------------------------------------------------------------------------------------
Todd Kopriva, Adobe Systems Incorporated
After Effects product manager and curmudgeon
After Effects team blog
---------------------------------------------------------------------------------------------------------


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Jules Witold
Re: Keylight bug
on Jan 6, 2015 at 10:05:47 pm

its already upgraded so yea thanks anyway


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