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Computer Freezes

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Tom Kart
Computer Freezes
on Dec 3, 2011 at 10:13:12 pm


Windows 7 64bit
Intel I7 960
6GB Ram
ATI HD 5870

Adobe After Effects:
OpenGL : Off

If I insert CC Lens and when playing a preview or sometimes editing keyframes, my computer freezes.

Please help me, I despair :(

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Angie Taylor
Re: Computer Freezes
on Dec 4, 2011 at 9:24:20 am

Hi there,

I sympathize with you. However, it's very difficult for anyone on this list to help you without getting access to your system or being able to run diagnostic tools. I'd really recommend that you contact Adobe's Technical support directly. You can contact them via the Help menu or by following this link;

They will be better equipped to help you.



Angie Taylor animation & illustration for television, film, web and devices
Twitter: theangietaylor
Linkedin: theangietaylor

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