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Cannot import a mov. into Adobe After Effects CS5

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Jessica Lau
Cannot import a mov. into Adobe After Effects CS5
on Nov 19, 2011 at 1:26:10 pm

Hello,
Well basically i'm new to Adobe After Effects, learning atm and i'm getting to it thanks to videocopilot.net.
The main thing that i'm having trouble is i cannot import a mov or any video into AF. I went into the folder 'C:\Program Files\Adobe\Adobe After Effects CS5\Support Files\Plug-ins'tried that way doesn't work.
Even import a file and still doesn't work. When ever i import i get this error
http://imageshack.us/photo/my-images/819/36009463.jpg/

Is this cause of the folder where im importing it? because the folder is on my desktop and i only want to import 2 mov.

Thanks,
Jess.


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Todd Kopriva
Re: Cannot import a mov. into Adobe After Effects CS5
on Nov 24, 2011 at 2:41:19 am

Here are some suggestions for troubleshooting QuickTime problems with After Effects:
http://adobe.ly/hP9VyN

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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