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AE CS5 won't import .mov files!!!

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Brandon DanielAE CS5 won't import .mov files!!!
by on Mar 10, 2011 at 1:45:01 pm

Hi guys. This may be a newbie issue but whenever I try to import .mov files into After Effects CS5 I get an error message stating "this 'MooV' file is damaged or unsupported". This has been going on since I upgraded to CS5. Is there a fix for this at all? Thanks


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Dave LaRondeRe: AE CS5 won't import .mov files!!!
by on Mar 10, 2011 at 5:01:47 pm

You may need to update to the more recent AE version, 10.0.1 (or higher). Look under Help>Update.

If you're running Quicktime X, you will want to UN-install it, then install the latest version of QT 7. I'd get QT Pro: the best 35 bucks you'll spend in many a moon.

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA


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Todd KoprivaRe: AE CS5 won't import .mov files!!!
by on Mar 10, 2011 at 5:27:06 pm

Here are some troubleshooting suggestions for QuickTime issues:
http://blogs.adobe.com/toddkopriva/2011/02/troubleshooting-quicktime-errors...

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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