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After Effects Error: could not parse mask shape on clipboard

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Julie DeHaanAfter Effects Error: could not parse mask shape on clipboard
by on May 14, 2016 at 7:24:04 pm

I'm using a jpg in after effects, and it keeps saying "After Effects Error: could not parse mask shape on clipboard". I've tried opening the jpg in photoshop and saving it, exporting it as a pdf and reimporting it in AE, and clearing my clipboard. Nothing works. Help?

Im using CC15 on an iMac El Capitan 10.11.4


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Dave LaRondeRe: After Effects Error: could not parse mask shape on clipboard
by on May 14, 2016 at 8:18:37 pm

Is AE TOTALLY updated? You can't take AE's word for it -- you have to check your version number against the latest version on the Adobe web site. It can be a real pain.

But first, you can see if clearing memory & caches or trashing preferences fixes it. And if your machine hasn't been off for a while, try a total shut down before anything else.

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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Michael SzalapskiRe: After Effects Error: could not parse mask shape on clipboard
by on May 16, 2016 at 2:44:06 pm

The latest version is 13.7.2 on Mac 13.7.1 for PC. :)

Also, try copying something else to your clipboard. For example, copy this sentence and see if it then behaves.

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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