I am having an issue with my RAM preview in After Effects. I have recently upgrade my original 4gb of RAM for 4 8gb of RAM. My application worked before but now whenever I try to RAM Preview is says "Playing from 0 of 223 Ram." It will run through but the image will be black. When the playhead is stationary, it will show the image of what it is supposed to be on. I have uninstalled, reinstalled, rebooted and messed around in setting in AE. I could have missed a setting since upgrading?
In my activity monitor on the iMac it shows that it is using 308.9 MB of memory, so it looks like the computer is reading the memory.
Are there any applications to check this sort of thing?
So I am embarrassed to say that I have figured out the solution to my issue.
Thinking that I had just replaced the RAM, I thought it was a much greater issue. It was actually in the Preview window. The Eyeball was not highlighted. I was so used to CS6 that I didn't even realize it could have been that.
I was doing a remote session with an Adobe Support person and they must not have noticed it either. They went to the preview panel and clicked on the "show masks" and it became unhighlighted. Then it smacked me in the face so I highlighted the eyeball and everything was back in working order.
Thank you for you assistance! Just another learning experience no matter how small.