ADOBE AFTER EFFECTS: Forum Expressions Tutorials Creative Cloud

Strange AE Video Wall plugin behaviour on one mac but not on the other.

COW Forums : Adobe After Effects

<< PREVIOUS   •   FAQ   •   VIEW ALL   •   PRINT   •   NEXT >>
Paul Jones
Strange AE Video Wall plugin behaviour on one mac but not on the other.
on Jan 23, 2016 at 1:17:38 pm

Hello
This is actually a question about a 3rd party plugin problem running in After Effects CC 2015.
I was running a demo version of Digieffects Video Wall in AE, after the client approved the effect I purchased the plugin.
After purchase the watermark still remains in the comp (flashing now instead of constant)
When I open the exact same job on my iMac the watermark isn't there and everything is fine.
At the moment there is no solution to curing this problem and Digieffects customer support don't seem to have a solution either. They supplied me with a new serial number which made no difference.
Is there an easy explanation why this plug in works in same version of After Effects on a 2012 iMac and not on a 2012 Macbook Pro?.
Any help really appreciated.
Paul


Return to posts index

Walter Soyka
Re: Strange AE Video Wall plugin behaviour on one mac but not on the other.
on Jan 23, 2016 at 10:52:49 pm

The watermarked frames have been cached -- try this:

Edit > Purge > All Memory & Disk Cache

Walter Soyka
Designer & Mad Scientist at Keen Live [link]
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
@keenlive [twitter]   |   RenderBreak [blog]   |   Profile [LinkedIn]


Return to posts index

Paul Jones
Re: Strange AE Video Wall plugin behaviour on one mac but not on the other.
on Jan 24, 2016 at 10:42:45 am

Hi Walter
Brilliant, that has fixed the problem.
Thank you SO much...
Paul


Return to posts index

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
© 2017 CreativeCOW.net All Rights Reserved
[TOP]