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After Effects CC 2015 will not import / export PNG

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Stan Fraser
After Effects CC 2015 will not import / export PNG
on Jul 20, 2015 at 10:24:20 am

Hello,

I upgraded from 2014 to 2015 CC just a few days ago and since have been unable to import or render PNG sequences. My render options now look like this:

thing.png

Furthermore, when I import a PSD file and select the option 'Composition - Retain Layer Sizes', nothing happens. By this I mean when I click OK, nothing comes onto my project window.

I am working to a deadline so any advice at all would be much appreciated!

Thanks for reading,

Stan


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Dave LaRonde
Re: After Effects CC 2015 will not import / export PNG
on Jul 20, 2015 at 3:02:41 pm

Do you still have CC2014 installed? Use it.
The new version has all sorts of bugs which are still being sorted out.

If you're one of the unfortunate people who didn't realize CC 2015 is set by default to delete the old CC applications on installation, you'll have to uninstall, run the Adobe cleaner application, then reinstall it.

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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Michael Szalapski
Re: After Effects CC 2015 will not import / export PNG
on Jul 20, 2015 at 5:15:52 pm

You don't have to do all that mess, Dave, you can just install the old version: http://blogs.adobe.com/adobecare/2015/06/16/how-to-find-and-install-previou...

Heck, you can install CS6 and CC in addition to CC 2014 and CC 2015 all from the Creative Cloud app.

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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