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Element 3D Ambient Occlusion Error

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Jake Macfarlane
Element 3D Ambient Occlusion Error
on Jun 8, 2015 at 7:25:58 pm

Hello everybody.
I've been using element 3d for a while now and I love it, but every once and a while, when I try to use ambient occlusion the plane I use as a matte shadow wont completely disappear.
http://gyazo.com/7cf9e0f1e77d84e420fc2951d6e0c478

it is motion tracked perfectly and the text is in the right position, but I don't know why my plane is doing this.
I want to have ao intensity at 10. here are my settings.

http://gyazo.com/990d8f2a528e762d2be16f0207434e0f

I'm using after effects cc 12.2.0.52 on a mac running OSX Yosemite
here are the specs of my mac
http://gyazo.com/28796acc00e21bf14749aa9804a4c27e

If anybody could help me fix this problem, that would be greatly appreciated :)
Thanks, Jake.


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