Hey, i need urgent help with after effects cc 2014. Whenever i import a video it looks like the image i attached. This is a .MOV file. Other filetypes like .mp4 and .avi files does the same thing. I am making a movie for my final exams and really need help solving it.
First, try updating your AE. You are several bug fix updates behind (AE should be 220.127.116.11).
Although, if QuickTime has similar issues, you've almost definitely got a codec problem somewhere! This isn't good news. You will need to try to hunt it down and remove it. And, as Dave says, you may need to wipe the whole system and start from scratch.
However, let's try to avoid such drastic measures right now. You can do that over the summer once you get your finals done.
What version of QuickTime do you have installed? I'd suggest uninstalling whatever it is and then install version 7.x That may help. (Probably not, but it's worth a shot.)
Does VLC let you re-encode videos? If so, try a JPG, PNG, or TIF sequence. Those should work in AE without a problem.
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I just reinstalled quicktime an hour ago, so thats not the problem.
I thought id export as TIFF file with media encoder, but that lead me to another problem BSOD (blue screen of death). That has also happened for me the last few days while using any adobe product.. Im beginning to loose hope for my PC..