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AE CC2014 crashes 100% of the time when I adjust my workspace

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Jon FarmerAE CC2014 crashes 100% of the time when I adjust my workspace
by on Apr 7, 2015 at 11:08:28 pm

Really strange issue here. I have had to set up a new user on my Mac. In my user account, everything is fine. In the new user account, After Effects will crash 100% of the time when I try to adjust anything in my workspace.

Anyone have ideas on why this would happen?

Here's the steps I used to set everything up.

  • Created a new, admin user account on my Mac.
  • Opened AE and signed into the same CC account as what is on my main user.
  • Set up prefs in new user to match the current user identically (lots of screenshots to make sure everything was the same)
  • Copied the Modified Workspaces folder from my current user to new user (Users/USERNAME/Library/Preferences/Adobe/After Effects 13.2/Modified Workspaces)
  • Closed AE on current user
  • Switched users
  • Opened AE on new user


From this point, AE will crash on the new user if I do any of the following
  • Select a different workspace - even an AE preset workspace
  • Try to adjust the size of any panel in the interface (timeline, viewer, project, effects, etc)


Below are screenshots of the alert window and my system specs. I've also attached a txt file crash log. Any help on this would be amazing. Thanks everyone!

Crash Log - 8713_aecrashlog.txt.zip





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Dave LaRondeRe: AE CC2014 crashes 100% of the time when I adjust my workspace
by on Apr 7, 2015 at 11:14:45 pm

Sounds like more AE CC 2014 weirdness dealing with Yosemite. Those two things DO NOT play nicely together.

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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Jon FarmerRe: AE CC2014 crashes 100% of the time when I adjust my workspace
by on Apr 7, 2015 at 11:17:34 pm

It's certainly strange Dave. I've been using Yosemite since the day it launched and haven't had a single issue until this. What's melting my brain is that everything works fine in my original user account.


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Dave LaRondeRe: AE CC2014 crashes 100% of the time when I adjust my workspace
by on Apr 8, 2015 at 12:03:14 am

You might see a fix in the form of an update coming sometime soon. Adobe promises they'll make AE play nice with Yosemite "in the spring". That could be tomorrow. That could be mid-June.

Say, that's a good topic for a pool: guess the date Adobe comes through with the fix. Maybe the COW could come up with a prize or something.

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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Chris WrightRe: AE CC2014 crashes 100% of the time when I adjust my workspace
by on Apr 8, 2015 at 6:37:03 am
Last Edited By Chris Wright on Apr 8, 2015 at 6:37:21 am

sounds like a permissions issue. You'll have to delve deep into the permissions stuff to enable it under your account. chmod anyone? lol
also, it's possible copying stuff over like that may have gotten corrupted.


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Luc TrudelRe: AE CC2014 crashes 100% of the time when I adjust my workspace
by on Dec 14, 2016 at 8:54:02 pm

HI, I'm having the same issue in CS6.

It`s been driving me crazy.

I'm hoping you would have found a solution to it by now? I'd love to hear it.

Luc Trudel
Freelance Video Production,
After Effects, Premiere Pro
Hull, Qu├ębec (Ottawa)


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