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Unstable After Effects...

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Simon Roughan
Unstable After Effects...
on Dec 15, 2014 at 3:23:32 pm

...makes my work day soooo stressful.
Cant get anything done in the software after the last update. Just doing simple things like moving a wave file a bit in the timeline, push comma to get an audio preview, and it hangs. Crash close software, and open it again. Works for a few minutes more, then after some other banal task, hangs again. Then I try to start the software again, it hangs on "Initialising Media Core" forever. Have to reboot computer.
At the moment, every time I do ANYTHING its followed by ctrl-s. I cant work like this, its driving me nuts!!! The simplest things cause it to crash.
I cant wait for the next CC update. Perhaps my computer will just explode or something.

I am a CC customer, with the latest updates.
HP Z820
64 gig RAM
Nvidia Maximus config graphics
Win7 pro.

I hope against hope... Anyone else suddenly having problem?

Cheers,
Simon

You know I'm born to lose, and gambling is for fools, but that's the way I like it, baby. I don't want to live forever!


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Walter Soyka
Re: Unstable After Effects...
on Dec 15, 2014 at 5:00:19 pm

I find Ae to be generally stable. Have you tried resetting Ae preferences? Hold Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) while the application is starting.

Here are some MediaCore hang troubleshooting steps:
http://helpx.adobe.com/x-productkb/multi/startup-screen-hangs-premiere-afte...

Walter Soyka
Designer & Mad Scientist at Keen Live [link]
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
@keenlive [twitter]   |   RenderBreak [blog]   |   Profile [LinkedIn]


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Derek Boettcher
Re: Unstable After Effects...
on Dec 15, 2014 at 5:16:41 pm

AE has been working just fine for me after the update. Have you tried uninstalling / reinstalling the software?

If the installation of the last update didn't install properly, that could cause any number of issues.

Best,
Derek Boettcher
Creative Management
BTH Media Group
http://bthmedia.com


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Dave LaRonde
Re: Unstable After Effects...
on Dec 15, 2014 at 6:28:01 pm

If you do NOT have win 7 service pack 1, you're going to have troubles with the latest AE version. You need to do that for the latest AE version.

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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Simon Roughan
Re: Unstable After Effects...
on Dec 16, 2014 at 1:12:00 pm

Thanks for the responses gentlemen.
I have worked the problem down to being project specific. As far as I can tell, AE does not play nicely with Avid DV codecs.

You know I'm born to lose, and gambling is for fools, but that's the way I like it, baby. I don't want to live forever!


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