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Ater Effect error when trying to render Quicktime file

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Stan Weiss
Ater Effect error when trying to render Quicktime file
on Oct 5, 2014 at 2:03:03 pm

Greetings..

looking for help with a newly developed problem.
I am using Win 7 64 with 32 RAM and AE CC or AE CC 2014..

after setting my compositon and then trying to render to a QT file I get an error message saying that AE can't open the file..i can render to AVI just fine...tried reinstalling QT but that did not help.

Any info to help solve this issue would be appreciated.

thanks
Stan


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Stan Weiss
Re: Ater Effect error when trying to render Quicktime file
on Oct 6, 2014 at 10:35:01 am

One more thing to add..

this problem started with the installation of AE CC...
when i had AE CS6 it did not have this problem..

thanks for any information that may help here..
Stan


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Michael Szalapski
Re: Ater Effect error when trying to render Quicktime file
on Oct 6, 2014 at 4:30:07 pm

What, exact, version of CC are you running?
What version of QT?
Can CS6 still render QuickTime files?

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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Stan Weiss
Re: Ater Effect error when trying to render Quicktime file
on Oct 6, 2014 at 4:46:29 pm

QT version = 7.7.1
AE CC version = 12.2.1.5

and CS 6 does not render..

I actually have CS6, CC and CC2014 all installed and none can render it...
this seems to have started only since I loaded the Creative Cloud suite..when i had CS6 alone all was good...

i appreciate your help..
Stan


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Michael Szalapski
Re: Ater Effect error when trying to render Quicktime file
on Oct 6, 2014 at 5:06:47 pm

As far as I know, CC doesn't mess with your QuickTime install and I know it doesn't effect CS6 at all, so the issue may lie somewhere else and may be just a coincidence that it appeared to coincide with the install of CC.

Any changes in your OS (updates, etc.)?
Any changes in security software (antivirus, anti-malware, firewall, etc.)?
Have any third-party codec packs been installed (k-lite, etc.)? K-lite, in particular, has been known to cause a lot of issues with professional video applications.
Have you installed any software lately, such as GoPro studio?

Try these troubleshooting steps: http://blogs.adobe.com/aftereffects/2011/02/troubleshooting-quicktime-error...

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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Stan Weiss
Re: Ater Effect error when trying to render Quicktime file
on Oct 6, 2014 at 5:26:03 pm

no real changes to the OS...

I have go pro installed..i will try uninstalling that...but first..

i will try disabling all the anti virus and firewall software and let you know if that makes a difference..i think i updated the antivirus software Avast.

thanks
Stan


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Michael Szalapski
Re: Ater Effect error when trying to render Quicktime file
on Oct 6, 2014 at 5:50:00 pm

There have been a number of folks with QuickTime problems that originated with GoPro studio.
Nice thing is that today's update to AE (13.1.0) comes with native Cineform decoding, so you don't need GoPro's software to work with their footage.

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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Stan Weiss
Re: Ater Effect error when trying to render Quicktime file
on Oct 6, 2014 at 5:59:33 pm

OK..disabled all antivirus and firewall software and removed gopro and still get the error message..here is what it says..





any other ideas here...posted this on the adobe forum as well and no responses...

thanks
Stan


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Michael Szalapski
Re: Ater Effect error when trying to render Quicktime file
on Oct 6, 2014 at 6:02:48 pm

It sounds like a permissions issue as detailed here [link].

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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Stan Weiss
Re: Ater Effect error when trying to render Quicktime file
on Oct 6, 2014 at 7:56:20 pm

OK..problem partially solved...

i generally run all my projects on one of my USB 3.0 portable drives so i can move from home to office and back seamlessly..my two machines are configured exactly the same...

after reading the error message again i decided to try and render the QT file to my c or d drive which are the built in drives and then I had no problem..all rendered perfectly...
when i try to render to any of my 3 USB drives...then i get the error message..but i do not get the error message with any other render except QT file output..if i try to render an AVI file it has no problem rendering to the removeable drive...

so at least i have a workaround and can continue my project..
i will continue to try and see why QT is a problem..

thanks for your efforts here!!
Stan


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Michael Szalapski
Re: Ater Effect error when trying to render Quicktime file
on Oct 6, 2014 at 8:15:44 pm

Ooh, I should have asked about storage. Odd that it wouldn't work, but at least you're at a workable state.

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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Stan Weiss
Re: Ater Effect error when trying to render Quicktime file
on Oct 6, 2014 at 8:42:32 pm

thanks again..if i ever figure out I will post the solution here!
thanks again
Stan


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Michael Szalapski
Re: Ater Effect error when trying to render Quicktime file
on Oct 6, 2014 at 8:59:31 pm

No problem. Glad to (attempt to) help! :)

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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Peter Meng
Re: Ater Effect error when trying to render Quicktime file
on Apr 17, 2015 at 11:40:48 am

I was having a similar problem where After Effects, Premiere, and Sony Vegas could not create QT files on certain drives.

It looks like QT will only write to drives with a unique Volume name. See following thread:
forums.creativecow.net/thread/2/1002655


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Peter Meng
Re: Ater Effect error when trying to render Quicktime file
on Apr 18, 2015 at 7:12:51 am

Sorry. Looks like the link I posted above isn't working. Here's my full reply from the other thread.
I was having a similar problem where After Effects, Premiere, and Sony Vegas could not create QT files on certain drives. Rob Maybury provided a useful tip in the other thread.

It looks like QT will only write to drives with a unique Volume name. My volumes were set up as follows (looking at Windows File Explorer)
Local Disk (C:)
New Volume (F:)
New Volume (G:)
New Volume (H:)

I could create files in C: and F: but not in G: and H:. After changing the Volume names so they all were unique:
Local Disk (C:)
SSD Volume (F:)
Main Volume (G:)
New Volume (H:)

I could now create files on any drive.

To change the Volume name, right click on the drive and select 'rename' or bring up the properties window and rename it there.


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