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Required Components are Disabled

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Jeremy Burge
Required Components are Disabled
on Sep 13, 2014 at 9:07:56 pm

I am currently trying to install Adobe After Effects CS5.5 on my computer:

Windows 7 Professional
64-bit Version
8GB of RAM (7.80GB usable)
Intel Core i3 M370 2.40GHz
12.2GB of available disk space

It won't let me fully install the program. It keeps saying "required components are disabled". What does this mean? I have checked the back of the box, that also says it supports 64-bit, and it appears that I have all the necessary requirements. This is super annoying and I can't find anywhere on the net someone who has had the same issue. The word "disabled" to me means that I just need to turn something on in my operating system but I don't know what to turn on. Any help would be appreciated. Thank you!!


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Todd Kopriva
Re: Required Components are Disabled
on Sep 13, 2014 at 11:11:15 pm

What is the exact text of the message that you are getting, and exactly when?

Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog

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Jeremy Burge
Re: quired Components are Disabled
on Sep 14, 2014 at 12:30:14 am

The exact message is "required components are disabled". That's it. It happens Everytime I put the cd and run the program right after I log in with my adobe ID.

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