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Residual frames in After Effects composition won't go away

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Matteo Vegetti
Residual frames in After Effects composition won't go away
on Jun 6, 2014 at 3:55:58 pm

Hello there,

first time poster, long time reader though.
I'm having a serious yet weird issue with AE and I am unable to find a solution either here or on the internet.
To the point: I have instances where text or images are still visible one frame later after they're no longer on the timeline, like this example




What's weirdest is that even if I toggle the visibility of ALL layers or erase them all... I still see that spurious image (throughout the composition though, not only on that frame)



I've tried emptying the cache, changing layer order... even reinstalling AE doesn't work.

Any idea?

I'm lost


Matteo


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Joseph W. Bourke
Re: Residual frames in After Effects composition won't go away
on Jun 6, 2014 at 4:55:53 pm

The only other thing I can think of is updating the driver for your video card. That's about the only other place where an image could sit in a buffer and maybe not get erased.

Joe Bourke
Owner/Creative Director
Bourke Media
http://www.bourkemedia.com


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Matt Davis
Re: Residual frames in After Effects composition won't go away
on Jun 6, 2014 at 5:28:38 pm

Shot in the dark here...since you've tried the obvious things...could you try copying all of the layers into a new comp? Don't pre-compose them. Straight up copy and paste into a brand new comp.

Shouldn't make a difference, the After Effects equivalent of unplugging and then plugging it back in, but who knows?

That's all I have to add, sorry. Maybe dance counter-clockwise around the computer and sprinkle salt on the case... lol

Good luck.


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chris brett
Re: Residual frames in After Effects composition won't go away
on Jun 6, 2014 at 5:34:13 pm

Hi - had the same once .....

- seem to remember I copied every layer I needed into a new composition ...

... cant quite remember all the details --- basically I built another project file and it went away.....

---- sorry this is a bit vague but am pretty sure thats how I solved it ...


------------------------------------ chris ---


=====================================================


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Michael Szalapski
Re: Residual frames in After Effects composition won't go away
on Jun 6, 2014 at 5:47:40 pm

Another shot in the dark: Any chance you have another copy of the letters layer that you don't see because they have the "shy" switch turned on?

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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Matteo Vegetti
Re: Residual frames in After Effects composition won't go away
on Jun 6, 2014 at 8:25:20 pm

Thanks for all the advice but none of this really worked (haven't tried the counterclockwise dance yet though!).
Updating driver, changing to new comp, turning off shy flag didn't help...

I somewhat think the issue is related to dynamic linking but I cannot figure out how.

Matteo


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Michael Szalapski
Re: Residual frames in After Effects composition won't go away
on Jun 6, 2014 at 8:42:36 pm

Revealing all the shy layers didn't make any text layers appear in the timeline? Darn, I was hoping that was it!

Try importing that project into a new project.

If that still doesn't work, do you have another computer with AE that you could open that project on? Alternatively, could you pass your project file onto one of us to look at?

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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chris brett
Re: Residual frames in After Effects composition won't go away
on Jun 6, 2014 at 9:48:27 pm

- hi again ....

- probably you tried this anyway - but if I remember correctly I actually copied only the layers needed and pasted them into a new comp ------

-------------- I say this because if you open the project in a new comp I assume it will also open the problem as which is presumably cunningly tucked away somewhere........

------------------ chris ----


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Matteo Vegetti
Re: Residual frames in After Effects composition won't go away
on Jun 7, 2014 at 7:16:22 am

So, copying just the layers in a new comp didn't work, as well as importing the comp into a new project.
Even if I try to open a completely new project this is what I get: aargh
Can you see the little $%&"!! rosengarten image in the top left comp thumbnail?



BUT opening the project on another computer won't show this problem... (or the text going one frame further after its end)


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Michael Szalapski
Re: Residual frames in After Effects composition won't go away
on Jun 7, 2014 at 3:34:39 pm

That's...that's weird.

If you uninstall, run the CC Cleaner, then reinstall and it's still there, I'm saying your machine is haunted.

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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Matteo Vegetti
Re: Residual frames in After Effects composition won't go away
on Jun 10, 2014 at 1:24:09 pm

I haven't tried running CC cleaner after uninstall... I'll try that as a last resort as soon as I'll have a spare half an hour and keep you posted.


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Walter Soyka
Re: Residual frames in After Effects composition won't go away
on Jun 9, 2014 at 3:05:01 pm

I have found that sometimes a stubborn frame like this can persist if its both in the RAM cache and the disk cache. Emptying the disk cache isn't enough, because if it's still in RAM, the bad frame can get written back to disk right after you clear it.

Are you on Ae CC? If so, try Edit > Purge > All memory and disk cache.

If you're on CS6, or if you tried the above and didnt' work, try this:

In Preferences > Media & Disk Cache, first disable the disk cache (which prevents new frames from being written to it), then empty the disk cache.

Edit > Purge > All memory

Preferences > Media & Disk Cache > re-enable disk cache.

Walter Soyka
Designer & Mad Scientist at Keen Live [link]
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
@keenlive [twitter]   |   RenderBreak [blog]   |   Profile [LinkedIn]


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Michael Szalapski
Re: Residual frames in After Effects composition won't go away
on Jun 9, 2014 at 3:57:46 pm

Also, what exact version number of AE are you using (down to the last decimal point)?

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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Matteo Vegetti
Re: Residual frames in After Effects composition won't go away
on Jun 10, 2014 at 1:29:11 pm

I'm on CC 12.2.1.5 but I had the same problem before this update.


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Matteo Vegetti
Re: Residual frames in After Effects composition won't go away
on Jun 10, 2014 at 1:27:17 pm

I'm on AE CC and no, purging the cache didn't work!


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Walter Soyka
Re: Residual frames in After Effects composition won't go away
on Jun 10, 2014 at 1:30:47 pm

[Matteo Vegetti] "I'm on AE CC and no, purging the cache didn't work!"

Understood, but did you also try disabling the cache and then purging both the disk cache and RAM before re-enabling it as I suggested?

Walter Soyka
Designer & Mad Scientist at Keen Live [link]
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
@keenlive [twitter]   |   RenderBreak [blog]   |   Profile [LinkedIn]


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Matteo Vegetti
Re: Residual frames in After Effects composition won't go away
on Jun 10, 2014 at 1:39:16 pm

Tried that too, although you suggested it for CS6...


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Walter Soyka
Re: Residual frames in After Effects composition won't go away
on Jun 10, 2014 at 1:49:14 pm

Sorry I was unclear.

This is not a solution, but a troubleshooting step. If you change the resolution or framerate of the comp with the ghost thumbnail, does it persist?

Walter Soyka
Designer & Mad Scientist at Keen Live [link]
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
@keenlive [twitter]   |   RenderBreak [blog]   |   Profile [LinkedIn]


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Matteo Vegetti
Re: Residual frames in After Effects composition won't go away
on Jun 10, 2014 at 2:02:39 pm

No worries and thanks again for helping!
Well, if I change the frame rate nothing happens BUT changing the resolution gets rid of the ghost image. Returning to the original size though brings back the spurious frame.


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Walter Soyka
Re: Residual frames in After Effects composition won't go away
on Jun 10, 2014 at 2:04:55 pm

[Matteo Vegetti] "Well, if I change the frame rate nothing happens BUT changing the resolution gets rid of the ghost image. Returning to the original size though brings back the spurious frame."

This still sounds very much like a cache issue to me.

What if you close Ae and manually delete the entire Ae cache folder?

Walter Soyka
Designer & Mad Scientist at Keen Live [link]
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
@keenlive [twitter]   |   RenderBreak [blog]   |   Profile [LinkedIn]


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Matteo Vegetti
Re: Residual frames in After Effects composition won't go away
on Jun 10, 2014 at 2:22:58 pm

No chance... didn't work.
Cache had been my first thought as well but whatever I tried it didn't work.
I'll try to uninstall and run CC cleaner and keep you posted.


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Kerri Wilson
Re: Residual frames in After Effects composition won't go away
on Jul 1, 2014 at 5:30:42 pm

Oddly enough, I had a worst version of Matteo's problem; From a fresh re-boot, I'd open After Effects CC 2014, start a new, empty comp and find a single frame of a project I had worked on days before.

http://images.creativecow.net/213590/screenshot2014-07-01at12.59.47pm.png

I went to Preferences/Media & Disk cache, and emptied the Disk Cache. Didn't help.
What worked?
I had to go to my Disk Cache folder (the directory that AE point to, to store all of your cache) and do my own erasing; the clear disk cache function had cleared files out of the "Adobe" folder but it DID NOT clear files out of the file that ended in ".noindex." So I cleared the multiple folder inside the no index folder(there were 45,000 files!) and now my ghost frame is gone in AE.

http://images.creativecow.net/213590/screenshot2014-07-01at1.18.47pm.png

My question: What the heck did I do? And why is this a problem in CC 2014? I've never had an issue with this before.


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Sharon Cornuelle
Re: Residual frames in After Effects composition won't go away
on Oct 10, 2015 at 1:37:49 pm

I had the same problem. New project, new comp - same residual image. Thanks for the fix!!!!

sharon

Mac Pro OS 10.7.5 2x3GHz Quad Core 16GB ram, MacBook Pro OS 10.7.5 3GHz Dual Core 16GB ram


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Surajit Santra
Re: Residual frames in After Effects composition won't go away
on Mar 22, 2017 at 4:14:20 pm

I have tried most of the solutions provide by others but none of them worked. The solution provided by you worked for me.
Thanks a lot.

-Surajit


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