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Mocha cs6 and cc won't work!

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Al HallakMocha cs6 and cc won't work!
by on Jan 8, 2014 at 8:27:54 pm

Hi guys,

I am having this problem, I have cs6 and cc, and when I open mocha ae from after effects cs6 or cc it will freeze and I have this spinning wheel! if I only open a knoll or picture it will open, but not a footage, I never had problem before, I used to always open the same footage and track!

any idea, does it have to do with anything in the settings, or preferences .. etc

thanks,


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Dave LaRondeRe: Mocha cs6 and cc won't work!
by on Jan 9, 2014 at 12:12:33 am

How about some information about your machine, your OS, any updates you've made, etc.?

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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Al HallakRe: Mocha cs6 and cc won't work!
by on Jan 9, 2014 at 12:20:36 am

Hi Dave,

thanks for responding, yes recently I made an update, and I feel things stopped working after that. what should I do!

Thanks,

Al


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Al HallakRe: Mocha cs6 and cc won't work!
by on Jan 9, 2014 at 12:30:07 am

I have a feeling Dave that deleting quick time the older version is the problem!! I still have quick time player though!


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Al HallakRe: Mocha cs6 and cc won't work!
by on Jan 9, 2014 at 12:55:24 am

Dave, found it, I deleted all the components from library/quick time and now it works!!

thanks again,

Al


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