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What might have caused this? :/

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Sebastian LeeWhat might have caused this? :/
by on Dec 17, 2013 at 5:05:29 am

Renderer: Ray-Traced 3D (checked)
Adobe Illustrator files only (checked)

I have fully followed the criteria to make a logo extrude but why is this happening? A gray solid covers my logo after clicking on Create Shapes from Vector Layer. see pic:

{ an Illustrator file logo imported into AE }

{ when selecting Create Shapes from Vector Layer }

{ this is what happens }

{ proof showing my logo has transparency }

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