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After Effects CS6 start up error on mac H-elp!

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Juan Carlos AlonsoAfter Effects CS6 start up error on mac H-elp!
by on Nov 6, 2013 at 3:12:32 am

After effects CS6 was working fine until today.... when i was going to work, i opened AE, and a BIG (BIG) text appears.... i tried all the tips that i read in this forum, (reset permissions, reset my mac, re install AE, delete some .plists, delete some folders, and nothing worked for me :(
the text that appears me is this: PLEASE HELP ME! THANKS FOR READING!


Process: After Effects [406]
Path: /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/MacOS/After Effects
Identifier: com.adobe.AfterEffects
Version: 11.0.1 (11.0)
Code Type: X86-64 (Native)
Parent Process: launchd [164]
User ID: 501

Date/Time: 2013-11-05 20:52:12.651 -0600
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10

Interval Since Last Report: 18107 sec
Crashes Since Last Report: 13
Per-App Crashes Since Last Report: 3
Anonymous UUID: 164DCA2B-5649-B5F2-8A51-5ED678FC1B35

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @rpath/libcudart.dylib
Referenced from: /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/liboptix.1.dylib
Reason: Incompatible library version: liboptix.1.dylib requires version 1.1.0 or later, but libcudart.dylib provides version 0.0.0

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0x110d40000 - 0x110d45fff com.apple.agl (3.2.1 - AGL-3.2.1) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x110d4c000 - 0x110d50ff7 com.apple.CommonPanels (1.2.5 - 94) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
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0x110d90000 - 0x110dadff7 com.apple.openscripting (1.3.6 - 148.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x110dbf000 - 0x110dc1ff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x110dc7000 - 0x110dc9fff com.apple.securityhi (4.0 - 55002) <26E6D477-EF61-351F-BA8C-67824AA231C6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x110dcf000 - 0x110deefff +com.adobe.BIB (AdobeBIB 1.2.02.19553 - 1.2.02.19553) /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x110df5000 - 0x110e04fff +com.adobe.boost_threads.framework (6.0.0 - 6.0.0.339847) /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x110e25000 - 0x110e93fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x110ee7000 - 0x110fbefff +filter_graph (0) <9A5DAD81-87EB-CB16-DD09-53C9F25A530D> /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/filter_graph.framework/Versions/A/filter_graph
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0x11113c000 - 0x1111f3fe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 50 - 66.146227) /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x111226000 - 0x1112d4fef +com.adobe.AdobeScCore (ScCore 4.2.13 - 4.2.13.20553) <1DA959D4-4E63-75C8-E550-D69BEEB0989E> /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x111311000 - 0x1113ceff7 +com.adobe.AdobeExtendScript (ExtendScript 4.2.13 - 4.2.13.20553) /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x111418000 - 0x111512fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x1115b6000 - 0x111917fef +com.adobe.CoolType (AdobeCoolType 5.10.31.19553 - 5.10.31.19553) /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x111964000 - 0x111ce1fff +com.adobe.AGM (AdobeAGM 4.26.18.19553 - 4.26.18.19553) /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x111d4d000 - 0x111ec6fff +com.adobe.ACE (AdobeACE 2.19.18.19553 - 2.19.18.19553) /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x111ed9000 - 0x111f01ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4D68A67D-F390-33AB-6036-5CE76A3067E7> /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x111f08000 - 0x111fcdfff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x11201a000 - 0x11205cff7 +com.adobe.ARE (AdobeARE 1.5.02.19553 - 1.5.02.19553) <33F16AE8-11E3-1B04-1B26-6761897DB125> /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x112064000 - 0x1124aaff7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x112526000 - 0x112552ff7 +com.adobe.AXE16SharedExpat (AdobeAXE16SharedExpat 3.7.101.18636 - 3.7.101.18636) <6BC56AE6-E5FE-956E-B7BA-9D4DEEDD1A48> /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/AdobeAXE16SharedExpat.framework/Versions/A/AdobeAXE16SharedExpat
0x112575000 - 0x113673fef +com.adobe.psl (AdobePSL 13.0.0.19655 - 13.0.0.19655) <8029DA17-402C-301F-02E9-D0EC8DF48BE8> /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x113833000 - 0x113980ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x1139f4000 - 0x113ae6fef +com.adobe.ExporterHost.framework (6.0.0 - 6.0.0.0) <389D584C-CB84-6B27-984F-365174E19096> /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/ExporterHost.framework/Versions/A/ExporterHost
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0x113c5f000 - 0x113d43fe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x113d54000 - 0x113d6eff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x113d77000 - 0x11454bfe7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.19598) /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x114603000 - 0x114626fef +SegMatServices.dylib (1) /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/SegMatServices.dylib
0x11463a000 - 0x11463aff7 +SAM.dylib (1) /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/SAM.dylib
0x11463d000 - 0x114699fff +TDL.dylib (1) <3B812E8F-102B-97F7-F2C0-1D0B41B2AC6F> /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/TDL.dylib
0x1146ae000 - 0x1147b0fff libcrypto.0.9.8.dylib (47.1) <72AA650B-0453-3BB4-BA03-824627BB199C> /usr/lib/libcrypto.0.9.8.dylib
0x114818000 - 0x114818fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x11481b000 - 0x114845fff +com.adobe.dvacaptioning.framework (6.0.0 - 6.0.0.339847) <666CDCF7-186D-9691-E3C9-9564AE532FE6> /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/dvacaptioning.framework/Versions/A/dvacaptioning
0x11487b000 - 0x114b53fe6 +libxerces-c-3.0.dylib (0) <46020284-EEA8-7D7B-388C-BF23A318C997> /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/libxerces-c-3.0.dylib
0x114ccd000 - 0x114d15fff libcurl.4.dylib (69.2) /usr/lib/libcurl.4.dylib
0x114d26000 - 0x114d5dff7 libssl.0.9.8.dylib (47.1) /usr/lib/libssl.0.9.8.dylib
0x114d73000 - 0x114daefff com.apple.LDAPFramework (2.4.28 - 194.5) <7C71C445-2B52-3AC0-97E5-9F2E692C8F5C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x114dbc000 - 0x114dcdff7 libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
0x114dd4000 - 0x114df8fe7 +com.mainconcept.mc.enc.dv (9.1 - 9.1.6.4544) <842421AD-DB61-E7AA-8398-1AB75D600CC0> /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/mc_enc_dv.framework/Versions/9/mc_enc_dv
0x114e0c000 - 0x114e7bfff +com.adobe.QT32Client.framework (6.0.0 - 6.0.0.0) <50FE5A12-4B86-65FB-7820-90957CF77A93> /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/QT32Client.framework/Versions/A/QT32Client
0x114f11000 - 0x114f6dfff com.apple.QuickLookFramework (4.0 - 555.5) <8B9EAC35-98F3-3BF0-8B15-3A5FE39F150A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x114fa6000 - 0x1189c6f47 +liboptix.1.dylib (3) <3DAE3DDD-98C8-89C1-6167-12394F8A908B> /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/liboptix.1.dylib
0x118ece000 - 0x118f1ffef +libcudart.dylib (5.5.28) /usr/local/cuda/lib/libcudart.dylib
0x7fff6f6bb000 - 0x7fff6f6ef93f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld

Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1


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Todd KoprivaRe: After Effects CS6 start up error on mac H-elp!
by on Nov 6, 2013 at 4:08:41 am

It's crashing in the CUDA code.

First, update to the most recent version of After Effects. You're running two major bug-fix updates behind. You should be using After Effects CS6 (11.0.3):
http://adobe.ly/AE_CS6_1103
You should always update to the most recent version before trying such manual (and likely destructive) workarounds as deleting files and folders.

Then, install the latest CUDA libraries.

No, wait a second!!

Why do you even have CUDA software installed? I'm pretty sure that your model of MacBook Pro doesn't have an Nvidia processor. Did you try to install CUDA software onto a computer that doesn't have CUDA hardware?

---------------------------------------------------------------------------------------------------------
Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
---------------------------------------------------------------------------------------------------------


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Juan Carlos AlonsoRe: After Effects CS6 start up error on mac H-elp!
by on Nov 7, 2013 at 6:40:09 am

Yes! I realized when recently I made this post, so I don't know who installed that (cause I'm not the only one who uses this Mac) so in the lapse I was waiting for help, I saw that nvidia software and I just deleted and wuala, it worked again, so many thanks for your request!


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