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after effects cs6 crashes on startup

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Eli Magazinerafter effects cs6 crashes on startup
by on Oct 28, 2013 at 10:28:34 pm



this is the error message i get every time I try to start AE CS6, for several days now. (mac)
at first I thought it's because i tried to mess with the presets.xml file (because one of the plugins needed an edit there), but after I tried installing and uninstalling several times now (and checked that the file was reset), I kinda gave up. (I also tried removing the magicbullet plugins, following a tip from adobe forums)
I really need help guys, my job is on the line here
: (
thank you


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Ridley WalkerRe: after effects cs6 crashes on startup
by on Oct 28, 2013 at 10:50:14 pm

Three things I would try:

1) Reset the preference file to default settings by holding down Shift+Option+Command as you launch After Effects.

2) Permissions repair using Disk Utility.

3) Making sure you have the latest After Effects updates installed.


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Eli MagazinerRe: after effects cs6 crashes on startup
by on Oct 29, 2013 at 5:53:30 pm

thanks for the help, but none of those worked...

I actually did find the solution!!!!
IT WAS THE FONTS. i turned off some of the fonts in Fontbook,
and apparently they're REALLY important to after effects.

hope that helps for the rest of u 2


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Dave LaRondeRe: after effects cs6 crashes on startup
by on Oct 29, 2013 at 6:20:27 pm

Yup, that's a known bug in CS6. There's an update for AE CS6 -- which you should get if you don't have it -- and I'm pretty sure it solves that problem.

Even if it doesn't, you should get the update.

Dave LaRonde
Promotion Producer
KGAN (CBS) & KFXA (Fox) Cedar Rapids, IA


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