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After Effects on PC issues

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Todd VanSlyck
After Effects on PC issues
on Sep 25, 2012 at 6:41:05 pm

I've been on my Dell for about 2 months now and I've consistently had issues with After Effects. Every time I quit I get the windows dialogue box that says "Adobe After Effects CS6 has stopped working". Every time, no matter what. I click, it pops up again. Second time is fine, it goes away.
I'm running version 11.0.1.12
Find the problem detail gibberish below.



Problem signature:
Problem Event Name: BEX64
Application Name: AfterFX.exe
Application Version: 11.0.1.12
Application Timestamp: 4fab6f50
Fault Module Name: AJAEmp.aex_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4fc6b2b4
Exception Offset: 0000000050f84db0
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 1a04
Additional Information 2: 1a0447d8620c520e93305cc015d5b3ac
Additional Information 3: 4a4c
Additional Information 4: 4a4c05857d41530865e0899ae463878b

Dell T76000 Dual 8-core 2.4 GHz
NVIDIA Quadro 2000
NVIDIA Tesla c2075
Adobe Premiere Pro CS6
After Effects CS6
Cinema 4d r12


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Tom Daigon
Re: After Effects on PC issues
on Sep 25, 2012 at 8:54:13 pm

I get the same thing. Its no big deal. In the Crash Info it mentions AJA. I have the Kona 3 with their drivers so I gave them a call. They said they are aware of this issue and it will be addressed in the next driver update.

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com




(Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid


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Todd VanSlyck
Re: After Effects on PC issues
on Sep 25, 2012 at 9:05:41 pm

It seems all my problems have to do with AJA. Thanks Tom

Dell T76000 Dual 8-core 2.4 GHz
NVIDIA Quadro 2000
NVIDIA Tesla c2075
Adobe Premiere Pro CS6
After Effects CS6
Cinema 4d r12


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Tom Daigon
Re: After Effects on PC issues
on Sep 25, 2012 at 9:09:14 pm

Really? Im running the 2 latest drivers nad CS 6.02 on a HP Z820/64GB ram/Nvidia 570 / Dulce DQg2 Raid and at this point Im only having one problem with the Kona 3.

No delays between computer screen and external monitor playback. The only issue I have is Im not getting analog audio out from the Kona 3 breakout box. I just feed my computer audio out into my speaker preamp and all is well.

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com




(Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid


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