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error importing video files

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Hassan Ibrahim
error importing video files
on Sep 18, 2012 at 1:26:38 pm

hi everybody.
i have been using after effect cs5 for few months but for last few days im having a serious problem. whenever i try to import a video in .mov or .flv formats, i get an error saying unable to load file and file may be unsupported or curropted. those videos play fine in media player and i have used exact same files before. i have installed latest quicktime, re installed after effects, updated it, did a virus scan of pc. but nothing helped. this problem is really annoying. anyone please help.
thanks.
here's a screenshot


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Dave LaRonde
Re: error importing video files
on Sep 18, 2012 at 2:57:37 pm

The cause may seem not have anything directly to do with AE.

What other things did you change on your machine a few days ago?

Dave LaRonde
Former Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA


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Hassan Ibrahim
Re: rror importing video files
on Sep 18, 2012 at 5:54:24 pm

@dave. I don't remember doing anything that might cause such problem.


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Dave LaRonde
Re: rror importing video files
on Sep 19, 2012 at 3:00:01 pm

If you changed NOTHING ELSE, you may benefit from updating the drivers for any 3rd party cards in your machine.

Dave LaRonde
Former Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA


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