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error loading .mov and .flv files

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Hassan Ibrahim
error loading .mov and .flv files
on Sep 17, 2012 at 8:15:58 am

hi everybody. so i started using adobe after effects cs5 after few vacations and now im having a problem. whenever i try to import a .mov or .flv file, it gives and error saying file cannot be imported. file is currepted or not supported. i have used exact same files before and never had an error. mp4 files are loaded without any problem. dont know about other formats.
anyone help please. because without loading those files, i cant work.
thx


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Vishesh Arora
Re: error loading .mov and .flv files
on Sep 17, 2012 at 11:46:13 am

Mr. Ibrahim

Try to delete your prefs file.

If you're on a Mac, hold down the "Command + Option + Shift" keys as you start After Effects, this will allow you to delete the corrupt preference file. On a PC its "Control + Alt + Shift".

Vishesh Arora
VFX and Motion Graphics Artist

Blog:
http://digieffects.wordpress.com

Demo Reel(3D):







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Hassan Ibrahim
Re: error loading .mov and .flv files
on Sep 17, 2012 at 12:37:40 pm

@vishesh tried but no effect :(


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Vishesh Arora
Re: error loading .mov and .flv files
on Sep 17, 2012 at 5:40:20 pm

Mr. Ibrahim

Try to install latest version of Quicktime(64-bit). May be this will work.

Vishesh Arora
VFX and Motion Graphics Artist

Blog:
http://digieffects.wordpress.com

Demo Reel(3D):







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Hassan Ibrahim
Re: error loading .mov and .flv files
on Sep 18, 2012 at 7:21:10 am

O. Now I updated after effects . Even re installed but still same error. Its driving me crazy :-(


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