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Corrupted After Effects error #5

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Reuben FinkCorrupted After Effects error #5
by on Feb 7, 2012 at 1:19:07 am

I can't open AE for whatever reason I get an "Error: 5" So I'm about to reinstall after effects. But before doing this is there a way to save the preferences so I don't have to set that up from scratch? Also will copying and pasting all the plugins save me from having to reinstall each one individually?

Thanks.

OSX 10.6.4
Equipment: 2.8 ghz 8 core Intal Mac Pro, 20 gig of ram
Aps: CS5 Production Bundle, FCP Suite 2, Avid Media Composer


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Walter SoykaRe: Corrupted After Effects error #5
by on Feb 7, 2012 at 1:26:47 am

[Reuben Fink] "I can't open AE for whatever reason I get an "Error: 5" So I'm about to reinstall after effects. But before doing this is there a way to save the preferences so I don't have to set that up from scratch?"

Preferences on a Mac are located in your home folder, in ~/Library/Preferences/Adobe/After Effects/10.0. You can backup the files from there.

However, it's possible that problem may be with your preferences, in which case uninstalling, reinstalling, and then restoring your saved preferences wouldn't help you.

I'd try resetting the default preferences before an uninstall/reinstall. Hold Cmd-Opt-Shift when you launch AE.

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog - What I'm thinking when my workstation's thinking
Creative Cow Forum Host: Live & Stage Events


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Reuben FinkRe: Corrupted After Effects error #5
by on Feb 7, 2012 at 4:49:52 am

I had tried that but still no dice. I'm trying a full reinstall. I wish there was some way to restore all plugins without having to do it manually.

OSX 10.6.4
Equipment: 2.8 ghz 8 core Intal Mac Pro, 20 gig of ram
Aps: CS5 Production Bundle, FCP Suite 2, Avid Media Composer


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Walter SoykaRe: Corrupted After Effects error #5
by on Feb 7, 2012 at 1:41:51 pm

[Reuben Fink] "I wish there was some way to restore all plugins without having to do it manually."

Plugins can be located in a couple places:

/Applications/Adobe After Effects CS5/Plugins

and

/Library/Application Support/Adobe/Common/Plug-ins/CS5/MediaCore

You may be able to back those up and restore them after your uninstall/reinstall.

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog - What I'm thinking when my workstation's thinking
Creative Cow Forum Host: Live & Stage Events


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