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Uninstall/reinstall Adobe After Effects

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David CrassUninstall/reinstall Adobe After Effects
by on Nov 5, 2011 at 2:16:10 pm

I'm hoping Todd or another Adobe person could answer this for me.

I apologize if this isn't the correct form for this, but its a fairly simple issue.

I'm in a situation where I have After Effects, actually the full Adobe Master Suite, installed on an iMac that will no longer have access to. I purchased it via download from Adobe. What I'm hoping to be able to do, is uninstall it from the iMac, then download again later and reinstall an a new machine, although not sure at this point when that will be.

Can anyone confirm this is possible or give me a different solution scenario? I'm hoping I will be able to access my purchase and download it again in the future based on my Adobe login and purchase history.

Thanks, and again, I apologize asking this in the After Effects forum, I'm in a pretty desperate situation.

Dave Crass

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Todd KoprivaRe: Uninstall/reinstall Adobe After Effects
by on Nov 5, 2011 at 6:10:20 pm

You should be able to download again from the same purchase. If you have trouble doing so, don't hesitate to contact Adobe Customer Service:

Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support

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David CrassRe: Uninstall/reinstall Adobe After Effects
by on Nov 6, 2011 at 8:13:19 pm

Thanks Todd

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