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Error: Photoshop library operation failed because of a program error

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Randy McWilsonError: Photoshop library operation failed because of a program error
by on Jul 8, 2011 at 1:41:19 pm

When I try to import a 3D Photoshop file into After Effects 5.5 it throws up the error "photoshop library operation failed because of a program error" when it tries to draw the composition. I have 4GB ram, and the 3D object has about 300,000 polygons.

My video card does not support Open GL.

Any ideas anyone?

thanks
Randy

Eternity...don't miss it for the world.


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Dave LaRondeRe: Error: Photoshop library operation failed because of a program error
by on Jul 8, 2011 at 1:47:49 pm

[Randy McWilson] "After Effects 5.5... I have 4GB ram..."

Holy cow! 4GB may seem like a lot to you, but it's almost nothing to AE. Using multiprocessing is the most common problem with this amount of memory; if you have it turned on, turn it off right now and leave it off until you get something in the neighborhood of 16 gigs.

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA


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Todd KoprivaRe: Error: Photoshop library operation failed because of a program error
by on Jul 8, 2011 at 5:49:04 pm

The Photoshop 3D feature in After Effects is a memory hog and it requires OpenGL to work without being maddeningly slow. So, if you are trying to use a high-polygon-count 3D object through this feature on that computer, you are going to have problems.

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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