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Charismac Woes

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Sean Davison
Charismac Woes
on Sep 20, 2008 at 7:48:59 am

Is it just me or are there a host of problems running Fibreshare on Leopard? Charismac says it runs OK but we keep getting a message telling us that the Background application hasnt launched so FS wont run.

The Background Application sits in Start up items and is definitely running. This has been happening sporadically on all 3 Edit Suites - Yesterday it happened to all of them. I partially solved the problem by starting up in 10.4.11 but had lost one of my virtual Volume. I cant run disk repair because FS thinks its mounted (its no showing up on the desktop and Disk utility wont see it though it sees the other virtual volumes)

I've lost a 3tb volume and urgently need it back. (5 days digitising!)

FS wont enable repair or release ownership.

ta


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Wyler Furgeson
Re: Charismac Woes
on Sep 22, 2008 at 8:31:01 pm

Hello Sean,

FibreShare does run fine with Leopard. What exactly makes you think it is a specific FibreShare issue and not something else in the SAN? Since Software which people interact with is at the forefront it is always easy to jump to conclusionsit's the SAN Management Software.

If volumes MDB or Caches were corrupted in a FC Crash to striped Volumes then the SAN is going to exhibit strange operation SAN wide.

It sounds from your description that the SAN ran fine after installation then "something" happened SAN wide. From what you are describing maybe some system resources were corrupted on the host machines and that is preventing FibreShare from recognizing the actual volumes.

Try reinstalling a system on one of the Host machines and once everything is up and running then with all the other host machines off run FibreShare enable volume for repair and you should be able to get the volume data. Continue working with our support group and we can help in pointing to what is wrong.

FibreShare like any SAN manager is nothing more than a complex Volume Mounter. Unless you are running a file based SAN manager then your hosed as it's more of a Network volume in the traditional sense with limited tool availability...

Best,

Charismac Support Team




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