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3d scan import fails

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Simon Rangerson
3d scan import fails
on May 13, 2019 at 8:36:13 am

I have issue when I'm trying to import 3d scan to 3ds Max 2017. It starts to import, then Max crashes. I've tried OBJ and STL, different settings and different scans.
I'm pretty sure that it may be because of wrong export settings from the 3d scanner. It's not me who do scanning, but they use Artec Studio 13. Not sure what exact parameters they use, they asked me to tell the needed parameters.


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