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Missing NIC & DVD Decoder

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Thomas HughesMissing NIC & DVD Decoder
by on Jun 3, 2010 at 11:03:20 pm

Sorry to ask a question unrelated to Production/Post-Production, but there's nothing that comes close to the level of intelligence, experience and practicality of the contributors to these boards.

I have an older Dell Dimension 2350 desktop computer. I wiped it clean and restored it with the Dell restore disk. When I plug in my ethernet cable, I can't get the internet. Comcast tried to help me but said the computer needs a NIC, a network interface card. I searched the message boards for this computer, tried everything that was suggested, including re-restoring the computer, but can't get the internet. Any suggestions?

Also, it won't play a DVD. It throws up an alert that says Windows Media Player cannot play this DVD because a compatible DVD decoder is not installed on your computer. What is the solution to this and why isn't it part of the restore disk?

Thank you

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Arnie SchlisselRe: Missing NIC & DVD Decoder
by on Jun 4, 2010 at 12:40:24 am

You probably just need a driver for the network card. And you'll need some DVD player software, not Window Media Player. Try VLC from


Post production is not an afterthought!

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Mike CohenRe: Missing NIC & DVD Decoder
by on Jun 5, 2010 at 5:26:08 pm

Windows computers may come with a DVD drive, but not necessarily DVD playback software. We encounter this all the time with clients on large corporate networks.

Mike Cohen

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Thomas HughesRe: Missing NIC & DVD Decoder
by on Jun 6, 2010 at 6:53:26 pm

Thank you for your help. I literally was without a NIC, nowhere to be found on my computer. On the Dell message boards, I searched this problem and was guided to the NIC download. I had to download it from another computer to a flash drive since I didn't have internet access from this computer, then was able to load it and presto instant internet. The other issue, the DVD decoder, again on the message boards I was guided to a free download. I downloaded it and presto perfect DVD playback. I'm not at that computer right now, so I don't remember the name of the free DVD decoder download, but if anyone needs it let me know and I'll get the name.

Thomas H

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Micah McDowellRe: Missing NIC & DVD Decoder
by on Jun 8, 2010 at 9:50:09 pm

I'd be very, very cautious with free DVD decoder software.

I downloaded a "free" decoder codec once, and while it certainly worked, it also came with a full compliment of spyware and whatnot that started trying to take over my machine. Generally, DVD decoder codecs cost money, and I wouldn't touch the ones that do not. I could be wrong, but you might want to do a virus/spyware scan to be safe.

VLC player is a free download and plays DVDs (and just about everything else) nicely, spyware-free. However, it's a standalone application, and not a codec package, so Windows Media Player still won't play a DVD with VLC installed.

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Thomas HughesRe: Missing NIC & DVD Decoder
by on Jun 8, 2010 at 10:03:09 pm

Good advice. Thank you. It's my home computer. I'm at the office and just now quickly accessed my home computer to do a scan. I use Trend Micro for that. It actually had just finished a routine scan. A few things showed up, and were taken care of by Trend, but nothing out of the ordinary. While I was on the computer I checked to see what the decoder software is called. It's called K-Lite. Thanks again.

Thomas H

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