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audio files not saving in AA 1.5

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Wyatt06audio files not saving in AA 1.5
by on Sep 24, 2006 at 8:18:48 pm

When I edit files in Audition 1.5 and 'save' the file, I watch the blue bar for a minute or so while it saves the file..what I just found out is that for some weeks now all my editing was not saved at all.

I activated the software when I first installed it.
This morning I went to 'add/remove programs' and repaired the software. Then brought up a file and hard limited it...saved it..brought it back up, and nothing is being saved.

I just lost months of work and am really bummed.

If anyone can help me sort this out, I'd really appreciate it.

Thanks in advance,

Wyatt06



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willie tothRe: audio files not saving in AA 1.5
by on Sep 24, 2006 at 9:20:31 pm

Wyatt,

In all the years I have been using this program I have never seen this problem before ... I would check all your file paths and I would do more than just do a repair, I would completely uninstall and reinstall ... Let us know what you have found ... WILLIE


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Wyatt06Re: audio files not saving in AA 1.5
by on Sep 24, 2006 at 10:05:53 pm

I will try that. There's one other possiblity that ocurred to me:

Previous to installing 1.5 I had the tryout version. I removed that before installing 1.5, but am
wondering if there might have been something left in the registry that could cause a problem?

Its going to take days to go back and determine exactly when it stopped working. I have been archiving
speech tapes onto CD and have not had the occaision to go back and listen to each CD comparatively. Looks
like I will have to now.

Meantime I'll reinstall and at least see if this will begin to work properly again.

Thanks for your reply,
Wyatt





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Wyatt06Re: audio files not saving in AA 1.5
by on Sep 25, 2006 at 12:11:58 am

WILLIE,

I removed it from my system and did a fresh install. No change to report, and that surprises me a lot.
It is using a secondary temp file as it should, and I have no plug-ins associated with it.

The installation did not prompt me to register with Adobe.

I have not had a problem recording, and as recently as a month ago I recall making changes on an
original recording that did save and burn to CD.

It will take some time to find exactly when this problem began, and whether recordings I made last January and worked on in, say April or later are any good or not.

This has been a real downer for me, and I do appreciate your response,

Wyatt



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willie tothRe: audio files not saving in AA 1.5
by on Sep 25, 2006 at 10:40:48 am

Wyatt,

I can totally relate to your delema I have lost hard drives before and hours worth of work ... The reason Audition didn't promt you to register is that it remembers the info ... If I were you I would not only uninstall from the add and remove programs but next I would do a search for any files and folders relating to Audition and delete those as well ... I think you are right that something is lingering from the demo ... Let me know what you find out ........ WILLIE


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Wyatt06Re: audio files not saving in AA 1.5
by on Sep 26, 2006 at 7:26:59 pm

Latest:

I uninstalled aa1.5 again, and this time ran a registry cleaner before reinstallation. Program installed, but never prompted me to register.

After 3 days of trying without success to initiate an email with tech support, and 2 days of not being able to get through to anyone via telephone, I checked my acount and it doesn't show *any* products registered to me. Telephone says my customer # isn't in their system, [and I have that on a printout I did months ago from them].

So I am at a loss for now. I guess their new system upgrade must have them swamped with calls.

I'll keep trying, but I have spent the last 3 days on this and am running out of gas.
Wyatt



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