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Yellow background appears in PNG transparency

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Tom SmithYellow background appears in PNG transparency
by on Jul 29, 2014 at 9:43:42 pm

I'm trying to use RED on a PNG image with transparency and it seems every preset I use creates this yellow background in the image where the transparency should be. Any clues as to what is causing this?


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Jon KozenkoRe: Yellow background appears in PNG transparency
by on Jul 30, 2014 at 10:30:30 pm

Tom,

Are you using the 64-bit version of RED 5, or are you using RED as a 32-bit program? In addition, which exact version of RED are you using, and what OS are you on? Lastly, do you think you can send me a copy of one of these PNG files? You can send it to support@borisfx.com - and you can put it to my attention (Jon). I'll take a look at it and see if I experience the same problem.

Thanks,

Jon


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