by Steve Mott on Nov 30, 2012 at 6:56:19 pm
I created a .psd file in photoshop consisting of 13 layers. Each layer made up of just text (13 different languages). I open up the file in AvidFX and I can see the 13 layers all piled up on each other. After converting the file to container, the text loses it's color information and is just white. Why?
Re: Convert Container by peter mcauley on Dec 3, 2012 at 4:11:04 pm
I quickly checked and couldn't reproduce that with .psd files that I created ... it might have something to do with the .psd and the way the text layer is getting it's color.
If you are willing to send me the file (firstname.lastname@example.org) I can take a look it it to see if I can understand what the cause of the problem is. Otherwise, I'd suggest that you get in touch with someone in our support dept. You can reach them via email at email@example.com.