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AVID FX latest version, missing transitions from Library.

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Neil GoodmanAVID FX latest version, missing transitions from Library.
by on Aug 29, 2012 at 8:00:10 pm

upgraded avid fx to the latest version 6.2 and lost a bunch of transitions in the library.

went back to 6.06 and there all abck again.


bug ?

Neil Goodman: Editor of New Media Production - NBC/Universal


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Boris YamnitskyRe: AVID FX latest version, missing transitions from Library.
by on Sep 3, 2012 at 2:07:49 pm

Can you tell what transitions? I know library structure has been changed recently, some presets re-arranged or removed as obsolete.

Boris Yamnitsky
BorisFX


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Neil GoodmanRe: AVID FX latest version, missing transitions from Library.
by on Sep 3, 2012 at 6:33:29 pm

The only ones that show up are designer transitions, dissolves, and DVE effects.

Everything else i.e., glows, lights, swishpans, etc are gone.

Neil Goodman: Editor of New Media Production - NBC/Universal


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Mukesh ShahRe: AVID FX latest version, missing transitions from Library.
by on Sep 4, 2012 at 8:01:56 pm

Just checked this and the transitions you mention are present in AvidFX 6.2. See attached pix. This pix is from Win 7 machine. However, I checked on Mac also.



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Mukesh ShahRe: AVID FX latest version, missing transitions from Library.
by on Sep 4, 2012 at 8:15:05 pm

Actually, there is a problem with the Mac version. So, I suppose you are on Mac. Can you please send us an e-mail to support@borisfx.com & we'll go through the steps to fix this?

Thanks.

- Mukesh Shah

BorisFX/Tech Support



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Neil GoodmanRe: AVID FX latest version, missing transitions from Library.
by on Sep 5, 2012 at 10:03:39 pm

emailing you know.

Neil Goodman: Editor of New Media Production - NBC/Universal


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Ran CohenRe: AVID FX latest version, missing transitions from Library.
by on Jan 28, 2013 at 7:58:54 pm

I have exactly the same problem, how can fix it?


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Mukesh ShahRe: AVID FX latest version, missing transitions from Library.
by on Jan 28, 2013 at 8:53:40 pm

Ran,

The current version posted on our web site has this fix. So, please un-install AvidFX version you have then download the "new" version posted on our web site http://www.borisfx.com and see if all the Transitions show up in the Library Browser.

Thanks.


- Mukesh

QA/Boris FX



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Ran CohenRe: AVID FX latest version, missing transitions from Library.
by on Jan 30, 2013 at 5:50:26 am

Hey, thanks for the help!
Everything works great!


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Mukesh ShahRe: AVID FX latest version, missing transitions from Library.
by on Jan 30, 2013 at 2:18:12 pm

You are welcome, Ran. Sorry for the inconvenience.

- Mukesh

QA/Boris FX



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