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Let the buyer beware...

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Eric MuellerLet the buyer beware...
by on Jul 24, 2012 at 5:51:20 pm

So Boris suport finally got back to me about my problem relinking Avid media files in AE after using transfer. The solution? A $250 plug-in from a third party vendor!

Now, nowhere on the Boris website does it say Boris Transfer transfers media - it only purports to transfer sequences. However, I assumed it would work similarly to Automatic Duck and handle the media conversion as well. The fact that this little "gotcha" isn't mentioned by Boris seems a little disingenuous to me. Am I missing something? Can someone explain to me how this program is useful without the Calibrated Software MXF plug-in?

Thankfully I got this in a promotion with my BCC AVX upgrade. Unfortunately a better promotion came right after that...

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Daniel StoneRe: Let the buyer beware...
by on Aug 10, 2012 at 1:33:59 am

Yeah, I've been advised to watch out for situations like this. And the fact that support probably won't respond the first try.

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