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Boris RED5 Generator in FCP7 cutting off early

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Shaun SindelmanBoris RED5 Generator in FCP7 cutting off early
by on Nov 29, 2011 at 6:08:02 pm

We are experiencing an issue at my studio where we use the Boris RED5 Generator in Final Cut Pro 7 and midway through the duration, the text disappears.

For example, we put down a Generator of 10 seconds and confirmed the duration inside of Boris Red 5 is also 10 seconds. Yet when we play the generator down in the FCP timeline, it goes blank after approximately 5 seconds.

What are we doing wrong?


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peter mcauleyRe: Boris RED5 Generator in FCP7 cutting off early
by on Dec 1, 2011 at 3:14:25 pm

Hi Shaun,

I'm at a loss to explain the source of the issue that you are seeing but I would like to encourage you to contact one of our support reps who can go through it with you on the phone.

You can reach them at 1 888 772 6747.

Cheers,

Peter.



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