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BCC 7: Invalid Filter - Missing in After Effects

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Lillian YoungBCC 7: Invalid Filter - Missing in After Effects
by on Jul 8, 2011 at 10:02:24 pm

I was working on a project using BCC7 (specifically FEC Rain). The HD with that project died. Once recovered, I re-opened the project, only to find that my BCC 7 filters were all missing. When I try to apply them, I get a "Invalid Filter" error in AE.

So I ran an uninstaller to uninstall all BCC filters, then re-installed. But despite checking "AE CS5," they install to Mac/Library/App Support/

Why is that? So of course i put them in the Presets and Plugins folders of AE CS5 manually, but this results in them showing up, but not working.

So how do I re-install them into the proper After Effects CS 5 directories? Why would they go elsewhere?


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peter mcauleyRe: BCC 7: Invalid Filter - Missing in After Effects
by on Jul 12, 2011 at 1:01:50 pm

Hi Lillian,

Sounds like you could do with a little help from one of our tech gurus - please drop us a message on our support lines, which is support@borisfx.com. One of the guys there will be in touch and will guide you through the reinstallation process. You can also reach them via phone at 1-877-77-boris (1-877-772-6747).

Cheers,

Peter.



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