Boris AAF Transfer... doesn't
by David Forsyth on Jun 2, 2011 at 12:03:17 am
I downloaded the trial AAF Transfer plugin and installed it. I even shut down and rebooted (though the installer did not say I had to but old habits die hard I guess)
At any rate, I opened a project in FCP (v6.06), selected a sequence, chose File>Export>Boris AAF Transfer...
I get the dialogue box asking me to designate a file name and destination but I do not get the option to choose an Avid format before hitting the Export button. If I hit Export, the dialogue box disappears and there is not file in the destination folder.
Re: Boris AAF Transfer... doesn't by peter mcauley on Jun 2, 2011 at 1:42:18 pm
Thanks for trying our products - let's see if we can understand what went wrong and correct the problem.
Right after you got the dialogue box / window prompting you to set a file name for the export, you should have seen a second dialogue box / window. This second window includes multiple tabs and is where you set the Avid specific properties for the export. There are a couple of reasons why this second window might not appear; for instance it could be a problem with the installation, or it could be that the trial period has expired. Either way, I think it warrants a call from one of our techs to sort out the issue with you.
Please send us your contact information and we'll give you a call to get the product up and running on your system. You can send that to us via email at email@example.com. Please cc me (firstname.lastname@example.org) on your email to support.