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AE crashes when utlizing BCC Extruded eps filter

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Randy Bernhardt
AE crashes when utlizing BCC Extruded eps filter
on Apr 18, 2011 at 5:28:45 pm

AE Version 10.01.1.19 BCC AE 7

When trying to use any of BCC 3D object filters system crashes. I've called up old 3d logos from months past and they also crash while trying to read .eps file. Tried disabling open gl, no luck. Tried turning video preview off, no luck. Any recommendations?

Randy Bernhardt
http://www.postop.tv


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peter mcauley
Re: AE crashes when utlizing BCC Extruded eps filter
on Apr 19, 2011 at 1:11:06 pm

Hi Randy,

So is this crash with old .eps files new behavior with files that used to work for you on that system? Has anything changed recently on the system that you are using? It's difficult to offer much help without knowing more details regarding the system that you are using and without having direct access to the eps files that you are attempting to extrude.

I think the fastest route to resolving this may be for you to check in with our support team; they can be reached via email at support@borisfx.com. Meanwhile, if you would like to sen me one of the eps files that is crashing your system I'll give it a shot on my system to see if that's the cause of the problem. You can send that to me via email at peterm@borisfx.com.

Cheers,

Peter.



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Randy Bernhardt
Re: AE crashes when utlizing BCC Extruded eps filter
on Apr 19, 2011 at 4:33:15 pm

Peter-

Just sent you an e-mail with the .eps attached and more system info. Thanks

Randy Bernhardt
http://www.postop.tv


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