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Glitters Unit Serial Number Invalid?

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Mark Goodrich
Glitters Unit Serial Number Invalid?
on Jan 31, 2011 at 3:32:35 pm

When I try to install the Vegas10 version of this, the installer says that my serial number is no good. I filled out a support form on BorisFX last week but no response yet.

Is the Glitters Unit a separate app or enabled inside the BCC7 program via the serial number? Reason why I ask is that the installer looks like it's the full BCC7.04 program and doesn't mention the Glitters Unit at all. I also downloaded for both 32 & 64 bit versions of Vegas Pro 10 (on Win 7 x64 bit) and received two separate emails with serial numbers. I tried both but none were accepted.

Thanks in advance for anyone's help...MG


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peter mcauley
Re: Glitters Unit Serial Number Invalid?
on Jan 31, 2011 at 7:03:02 pm

Hi Mark,

The BCC "Units" installer installs all of the filters from the full product - each Units unlock number will unlock select filter(s) from the full package.

The serials that you received will enable the software to be installed onto your system - they do not unlock any of the filters but are simply as way for the installer program to continue. Once you are able to install the software, you will hav 15 days to use it without an unlock code.

I'd like to suggest that you get in touch with our support team with regard to getting a serial that will enable you to install the software on your system. You can reach them directly via email at support@borisfx.com. You should also cc sales@borisfx.com on your message.

Cheers,

Peter.



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Mark Goodrich
Re: Glitters Unit Serial Number Invalid?
on Feb 1, 2011 at 12:29:56 pm

Thanks Peter, will do as you suggest...


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Mark Goodrich
Re: Glitters Unit Serial Number Invalid?
on Feb 7, 2011 at 12:11:14 pm

Boris Support rocks! Installed and working now...


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