RED upgrade - Premiere report missing filters?
by sean brennan on Aug 12, 2009 at 12:32:38 pm
Hi everyone, I have a problem that I'm hoping someone can help me with.
Premiere projects that I have which included lots of the Boris RED 4.1 filters now show as missing filters when the project is opened. This has happened since upgrading to version 4.3! Is there a way round this becuase I don't fancy re-creating all the filters in the timeline again neither do I want to revert back to 4.1?
Re: RED upgrade - Premiere report missing filters? by peter mcauley on Aug 12, 2009 at 7:20:28 pm
Hmmmm .... I'll need some additional information before offering advice. Can you please post up your system information (OS type, version, hardware etc) as well as the Premiere Pro version that you are using?
You might also want to consider calling in to our support team - they can assist you right away with something like this. You can contact them via email at firstname.lastname@example.org or via phone at 1 888 772 6747.