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Richard McGhee
Boris error
on Jun 13, 2009 at 2:48:41 pm

Just installed Boris 6 trial and attempted to use. I applied the 3d extrusion text to a solid layer and received the error: "Shader alert, Arb Parse Error, see console for details." The text appears solid black and the text has the extruded effect. Any attempts to add lighting, materials etc., results in the same error message. I'm thinking that there's some kind of compatibility issue but don't know which. Any assistance would be appreciated.


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Richard McGhee
Re: Boris error
on Jun 14, 2009 at 2:36:06 pm

Sorry forgot to give Computer info. I'm running this on Windows XP laptop, 1GB memory, graphics card is Radeon 9700 series, Working in After Effects CS3.



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Matthew Mullen
Re: Boris error
on Jun 15, 2009 at 1:53:58 pm

Richard,

Could you e-mail Boris support with your full system specs including OS version, RAM, Graphics card and driver, as well as a screen shot of the error message and steps to reproduce.

You can reach us at support@borisfx.com


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Matthew Mullen
Re: Boris error
on Jun 17, 2009 at 1:58:55 pm

Hey Richard,

We have not received an e-mail from you in support. Just wanted to check in with you to help resolve your issue.

Thanks
Matt


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