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need help in unistalling BCC5 try&buy

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Twann Hudson
need help in unistalling BCC5 try&buy
on Apr 2, 2008 at 4:40:29 pm

I tried the BCC5 for FCP 5.1/AE CS3 MAC and now i want to uninstall it but the information says to put in the uninstall disk - after talking to the Boris operator he said he did not know how to uninstall bcc 5 from CS3 on MAC. I have other Boris items and don't want to mess anything up by deleting the folder that says Boris like the Boris operator suggested. I’m still getting use to the MAC, so I need simple instructions please.

the real fun begins when the program loads


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peter mcauley
Re: need help in unistalling BCC5 try&buy
on Apr 2, 2008 at 4:57:51 pm

Hi,

So you have installed both BCC 5 AE and BCC 5 FxPlug on a Mac and want to remove them. Is this correct? I'll get the instructions from engineering and pass them on to you - please contact me directly at peterm@borisfx.com and we will continue this off list.

Thanks,

Peter.





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peter mcauley
Re: need help in unistalling BCC5 try&buy
on Apr 2, 2008 at 5:30:11 pm

Hi twan,

I have more information from our release engineer that might help you.

When you run the installer again, there is a popup that can be switched from "Custom Install" to "Uninstall". By running this it will uninstall the filters.


I hope this helps.

Peter.






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Twann Hudson
Re: need help in unistalling BCC5 try&buy
on Apr 2, 2008 at 5:40:56 pm

thanks for the quick response. i'll try it tonight.

the real fun begins when the program loads


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