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Red 4.2.0 to 4.2.1: PermitHelper.dll not found

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Tech Diver
Red 4.2.0 to 4.2.1: PermitHelper.dll not found
on Mar 29, 2008 at 9:36:27 pm

When updating from Boris Red 4.2.0 to 4.2.1 I immediately get the Install Sheild message "PermitHelper.dll Not Found" and the installation halts. Does anyone know what this means?

Note, the is the Windows version. I can give more system details if needed.


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Peter McAuley
Re: Red 4.2.0 to 4.2.1: PermitHelper.dll not found
on Mar 29, 2008 at 10:11:25 pm

Hi,

I'm not quite sure how to decipher this error message that you received during the installation process however I'll forward this on to someone who I think might be able to help and will respond to you with an answer and hopefully a solution as soon as possible.

Cheers,

Peter.



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Tech Diver
Re: Red 4.2.0 to 4.2.1: PermitHelper.dll not found
on Mar 29, 2008 at 11:17:32 pm

Thanks Peter.



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peter mcauley
Re: Red 4.2.0 to 4.2.1: PermitHelper.dll not found
on Mar 31, 2008 at 2:39:30 pm

Hi,

So I believe we understand the problem - it appears as though you are attempting to install RED 4.2 onto a Win2K system, which is not a supported configuration. If you would like to upgrade RED to the latest 4.2 version then the OS will have to be upgraded also as there are libraries that RED requires that are not present in Win2K. We recommend using Win XP or Vista.

Sorry about the bad news but at least we understand the source of the problem.

Cheers,

Peter.



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Tech Diver
Re: Red 4.2.0 to 4.2.1: PermitHelper.dll not found
on Mar 31, 2008 at 3:04:48 pm

Thanks Peter, I've know since you released Red 4.0 that Win2k is no longer a supported platform for this product. Until now, it was UNSUPPORTED but still COMPATIBLE. Unfortunately, I must either upgrade to XP or remain with version Red 4.2.0.

Will I experience any Boris licensing issues by upgrading from Win2k to XP?



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