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Serial number does not work

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Bruce Bernard
Serial number does not work
on Mar 12, 2008 at 4:00:24 am

I had to reinstall Boris Red due to upgrading a hard drive. Now it acts like a demo version and it won't accept my serial number. I submitted a support request and haven't heard anything. How do I get this software running again? Thanks very much.



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peter mcauley
Re: Serial number does not work
on Mar 12, 2008 at 1:03:02 pm

Hi,

Sorry to hear that you're having problems with the serial and I'd love to offer you some assistance but this is not something that I can help you with. You need to call support or sales, as they have your registration information and are the only once who can help you with this problem. Try calling instead of sending an email if you don't get a response within 24 hours of your email request.

Cheers,

Peter.



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Bruce Bernard
Re: Serial number does not work
on Mar 12, 2008 at 1:30:10 pm

Thanks very much - will do.

Bruce



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