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Boris Grafitti Crashing after installing Unlock Code

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alanMAC
Boris Grafitti Crashing after installing Unlock Code
on Nov 27, 2007 at 8:01:24 pm

I installed the demo Grafitti 5.1 and it worked great so I then purchased registered and then got the UNlock Code. After installing that code now when I open up within Liquid 7.2 (plug-in) it opens up the text window but whenever I try to say change a font it crashes / hangs Liquid.

If I use the keyframer alone and try the same thing Grafitti crashes out back to the desktop.

Windows XPSP2
3.2Ghz Processor
2G RAM
512MB Graphics

Regards

Alan


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peter mcauley
Re: Boris Grafitti Crashing after installing Unlock Code
on Nov 27, 2007 at 8:06:40 pm

Hi Alan,

This is interesting - I wish I had a ready answer for you but unfortunately I do not; however our support crew are ready to assist you in sorting out this problem. Please send this information on to us through the official portal, which is support@borisfx.com and we'll figure it out for you.

Thanks,

Peter.


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alanMAC
Re: Boris Grafitti Crashing after installing Unlock Code
on Nov 28, 2007 at 4:04:38 pm

I have sent an email Peter, thanks.

Regards

Alan


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alanMAC
Re: Boris Grafitti Crashing after installing Unlock Code
on Dec 4, 2007 at 8:10:45 am

Peter, I did send an email off to support as you suggested but never got any response at all. I have since re-installed FX and everything is OK.

Regards

Alan


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